SATISFACTION GUARANTEED
For over twenty years we have guaranteed customer satisfaction. When buying items off the website we are happy to provide additional detail photos and/or condition reports at your request. Online catalog purchases are returnable provided that the item is returned to us in the same condition in which it was received. Please notify us if you plan to return a purchase within 2 days of receiving it. The customer is responsible for return shipping charges and insurance. This refund policy applies only to goods purchased online.
SHIPPING & DELIVERY
The purchase price does not include shipping or packing. Many reasonable shipping options are available, depending on your location and the item purchased. We are happy to consult with you on shipping and packing options at the time of purchase.
PRICING & AVAILABILITY
We do our best to insure the accuracy of prices and availability of items listed on our website, however prices and inventory are subject to change without notice. We apologize for any errors.
PAYMENT
Visa, Mastercard, Discover, American Express, Money Order, Personal Check, Paypal. If paying by check, purchase will be shipped after the check has cleared.
TO THE TRADE
We offer designer and wholesale discounts after completion of our online Registration Form.
MAILING LIST
We have an extensive mailing list to inform our clients of sales and new shipments. To be added to this list please email your contact information. If at any time you wish to be removed from this list please notify us and we will do so immediately. We do not sell or share this information with anyone outside of Sheptons Antiques.